Gaya APA
TJIPTONO, Fandy #. (2012).
Service Management : Mewujudkan Layanan Prima (Ed 2) (2).
Yogyakarta.:
Andi Offset..
Gaya Chicago
TJIPTONO, Fandy #.
Service Management : Mewujudkan Layanan Prima (Ed 2).
2
Yogyakarta.:
Andi Offset.,
2012.
Text.
Gaya MLA
TJIPTONO, Fandy #.
Service Management : Mewujudkan Layanan Prima (Ed 2).
2
Yogyakarta.:
Andi Offset.,
2012.
Text.
Gaya Turabian
TJIPTONO, Fandy #.
Service Management : Mewujudkan Layanan Prima (Ed 2).
2
Yogyakarta.:
Andi Offset.,
2012.
Print.