Gaya APA

HERLAMBANG, Susatyo. (2010). Public relations and customer service . Yogyakarta: Gosyen Publishing.

Gaya Chicago

HERLAMBANG, Susatyo. Public relations and customer service. Yogyakarta: Gosyen Publishing, 2010. Text.

Gaya MLA

HERLAMBANG, Susatyo. Public relations and customer service. Yogyakarta: Gosyen Publishing, 2010. Text.

Gaya Turabian

HERLAMBANG, Susatyo. Public relations and customer service. Yogyakarta: Gosyen Publishing, 2010. Print.